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Documentum System Administrator
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Job Number: ONPOINT-280
Location: Washington, D.C.
Category: Senior System Engine
EEO code: Professionals
Department: Government Solutions
Appointment Type: Full-time, regular
Working Hours: Standard office hours
Salary: Negotiable
Required Education: High School degree or equivalent required, BS preferred
Working Conditions: Work is performed in an office environment 
Description of Duties: OnPoint Consulting is seeking a Documentum system administrator to oversee an enterprise wide document management and automated workflow solution. As a Documentum system administrator, you will be responsible for the system administration and infrastructure support of the development, test and production environments. You will leverage your subject matter expertise in Documentum . To assist in enhancements to the application that will standardize processes and make them more efficient.

This system administrator will be under the Infrastructure Team, working with the Documentum system architect, project/operations managers and Documentum users in designing, documenting and implementing required solutions. The system administrator will also perform regular maintenance, monitoring, and troubleshooting activities and will keep the Infrastructure manager up to date on current system status through regular reporting and where necessary, by escalating important issues. He/she will conduct ongoing IT infrastructure and capacity assessments for the document / content management solution.
Special Skills: • Perform Documentum administrative activities, including analyzing, scoping, and delivering Documentum deployments and releases.
• The administrator is expected to troubleshoot and provide the corrective actions necessary to support both the production and non-production environments.
• Provide technical support and guidance for project related activities.
• Assist the client with modification of existing or development of new system architectures.
• Build and manage application production schedules and develop project plans for upgrades or maintenance.
• Define, capture, and report performance/operations metrics for production systems.
• Propose enhancements and/or modifications to existing architecture to improve efficiency, operations, and effectiveness.
• Contribute and support enterprise application integration solutions.
• Develop, support, or enforce Enterprise Architecture standards.
• Analyze usage patterns and establish schedules and procedures for maximum utilization of the system.
• Work with the Infrastructure Team to budget, plan, and implement software and hardware changes across the technical landscape.
• Actively support and enforce the CM standards outlined by the Agency.
• Provide risk analysis and recommendations related to the Documentum application/infrastructure.
• Perform analysis, provide alternatives/recommendations, and develop white papers when necessary.
• Contributes to development of company objectives and principles and achieves goals in creative and effective ways.
• Performs other duties as assigned or needed.
Related Work Experience: • Minimum of ten years experience in systems engineering or information technology.
• Minimum 5 years in Documentum system administration.
• Relevant certifications preferred (MCSE, EMC Proven Professional™, coursework in Documentum content management, etc)
• Experience with Federal agencies preferred.
• Technical expertise related to the development of content management systems, including:
o Significant Java development experience
o Significant XML experience
o Experience in PL/SQL
o Experience in JavaScript
• Experience in the installation and operations of EMC’s Documentum (6.5) suite of tools.
• Experience level should include:
o TaskSpace Suite (Proficient)
? TaskSpace Clients
? Forms Builder
? Content Server
? DCTM Developer Studio
? DCTM Administrator
o Business Process Suite (Proficient)
? Process Builder
? Process Engine
? Process Integrator
o Records Management Suite (Proficient)
? RM Administrator
? RM End User
? Retention Policy Services
o Document Transformation Services Suite (Proficient)
? Document Transformation Services
? Advanced Document Transformation Services
o Business Activity Monitor Core (Knowledgeable)
o Process Analyzer (Knowledgeable)
o Documentum Import Manager (Proficient)

• Experience in each of the server application tiers (Web, App, Content, Index and DB).
• Experience in troubleshooting day to day operations of Documentum.
• Full understanding of functionality of Documentum.
• Practical experience in managing configurations of instances (development, test, prod, etc) of Documentum, across all the tiers (app, index, content and DB).
• Practical experience in troubleshooting performance and operational problems with Documentum and underlying OS and database (MS Windows, Linux and Oracle RDBMS).
• Practical experience in configuration management of underlying technology and Documentum.
• Practical experience in managing user requests and problem tickets associated to system operations, specifically to Documentum.
• Practical experience in support development, configuration changes and/or implementation of system enhancement for Documentum.
• Practical experience with workflow.
• Understanding of IT and application system life cycle.
• Practical experience with the implementation of upgrades and updates of Documentum.
• Knowledge of IT technology--servers, SAN, web technology--in relation to Documentum.
• Demonstrated capability in designing complex systems and system architectures.
• Demonstrated ability to design systems with considerations for performance, operations, cost, and support.
• Demonstrated experience solving complex technical problems meeting customer requirements for software and/or hardware issues.
• Demonstrated experience leading engineering teams and projects to solve technical problems and communicating the issues and results of the effort.
• Demonstrated capability to plan future software and hardware implementations and budget for the total cost of ownership (hardware, software, labor, etc) and communicate these findings to management.
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