OnPoint's network operations services are designed to ensure the availability and interoperability of critical information resources. OnPoint network operations services include:

• Enterprise Architecture Planning
• LAN/WAN Management
• Server Management & User Administration
• Help Desk and Deskside Support
• System Maintenance and Operation
• Data Center Operations and Disaster Recovery Planning

OnPoint was recognized with the Department of Energy CIO's 2001 Information Management Quality Award for information management quality. Examples of OnPoint's network operations services include:

• Operation of a 400+ node network for the DOE Office of Science
• Tier 1, Tier 2, and Tier 3 support for 400+ users for the DOE Office of Science
• Maintenance and operation of 30 business systems for the DOE Office of Science
• Maintain a systems engineering test laboratory for the DOE Office of Science
• Disaster Recovery and Continuity of Operations Plans for D.C Water and Sewer Authority (DCWASA)